This post originally appeared on American Express OPENForum. It’s time for my annual prediction of small-business trends. No matter what business trends are reported in the media, small businesses will always adopt them more slowly and in ways that don’t ...

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The GMail blog team announced what looks like a much needed enhancement to Google Calendar this week called appointment slots. This functionality allows anyone to create a public showing calendar offering up times when appointments are available. The idea is ...

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Search engines have become one of the primary ways that people find products and services right in their hometown. This growing reality significantly increases the need for small local business owners to master this thing called local search. There are ...

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Several years ago, Hilary Brown decided to open a burger joint in Lawrence, KS. She readily admits that folks around town questioned whether the world, or for that matter Lawrence, needed another place to get a hamburger. After all, this ...

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